Where do you ship from?
We ship from Leduc, Alberta (Edmonton area).
Do you customize gift boxes?
When will orders be processed?
All orders are processed within 1-2 business days. Orders are NOT processed on weekends or Canadian holidays.
Please allow additional days in transit for delivery.
I entered a wrong or incomplete (e.g. missing unit number) address, what will happen?
Please advise us right away if there is something wrong with the shipping/delivery address. If the package has been shipped already, we are not responsible for lost packages due to incomplete or incorrect shipping/delivery address provided by the customer. For returned packages on incomplete or incorrect address entered by the customer, the customer is liable to pay for any additional handling and shipping fees.
Where do you ship?
At this time, we ship Canada wide.
Do you guarantee delivery dates?
NO, we do not guarantee delivery dates on packages we ship.
What is the shipping method and its cost?
Shipping is calculated and displayed at check out. You will then have different options to choose from for your shipping method. Shipping costs vary depending on the size and the weight of the package.
Please note that there may be delays due to high volume of shipments and safety measures in place.
Do you offer pick up?
No, we do not offer pick up.
Do you offer local delivery?
We do local delivery within Leduc for FREE.
Local Delivery are being made every Monday and Thursday, except holidays.
For same day, next day delivery or specific dates, please leave us a note upon your checkout or better yet contact us before placing your order.
Local delivery option will appear upon checkout if the shipping address is within the areas covered.
For local delivery, do you offer same day or next day delivery?
Same day or next day delivery may be available upon request. Please contact us before placing your order.
Where are your products from?
All our products are sourced from businesses across Canada.
What is your return policy?
Please read our Return & Refund Policy HERE.